AI tools only deliver value if staff actually use them well — which makes training as important as the technology. Here’s how to choose it for an Indian workforce. (dgm implements osFoundry, a separate company’s platform — dgm is an independent integration partner, not osFoundry. General information, not professional advice.)
What staff actually need
Most employees need practical, role-based training on using approved tools safely and effectively for their real tasks — not generic AI theory or how to build models. That means: what the tools can and can’t do, how to get good results, what data they may enter, and your usage policy.
Make it role-based
Different roles use AI differently, so tailor training:
- Finance — document and reconciliation tools;
- Support — the support assistant;
- Sales — CRM and outreach.
Generic one-size-fits-all training doesn’t stick.
Always include data rules
Every training should cover data-handling rules and your usage policy, so staff use AI compliantly under the DPDP Act. Training that teaches productivity but ignores data safety leaves a serious gap.
Pair training with real tools
Training works best on tools staff can practise on, not abstract courses — which is why it pairs naturally with a deployment and change management.
How dgm helps
dgm pairs implementation with practical, role-based enablement — when we deploy a tool on osFoundry, staff learn to use it safely and effectively on their real tasks, with data rules built in. Part of the $399 assessment and $3,999/month engagement (INR approximate; 18% GST domestic).
General information, not professional advice.