The AI tools landscape is crowded and confusing. Here’s an honest overview to help Indian businesses understand the categories and what fits. (dgm implements osFoundry, a separate company’s platform — dgm is an independent integration partner, not osFoundry. General information, not professional advice.)
The categories
- General assistants — ChatGPT, Copilot, Gemini — individual productivity.
- Vertical tools — built for sales, support, finance.
- Automation platforms — workflows.
- Integration layers — connect AI to your own data and systems.
Most companies use a mix.
When off-the-shelf fits
General assistants suit individual productivity — drafting, summarising, brainstorming — where the AI doesn’t need deep knowledge of your business. Quick to adopt and useful for many staff. They’re less suited to tasks needing your company’s data or deep integration.
Where the real value is
The biggest value usually comes from integrating AI with your data, not any single tool — so AI works from your real content and systems (see RAG and choosing a partner).
India-specific selection criteria
Two decisive ones beyond capability and cost:
- Indian-language capability — serving customers and staff across languages;
- Data control — DPDP-aware handling, self-hosting for sensitive data.
How dgm helps
dgm helps honestly — including telling you when an off-the-shelf tool suits your need better than custom integration. Where the value is in integrating AI with your data, we implement on osFoundry for a $399 assessment and $3,999/month (INR approximate; 18% GST domestic). We’re an integration partner, not a tool reseller, so the advice isn’t tied to a licence.
General information, not professional advice.