Choosing the right AI partner matters more than choosing the right tool — the partner shapes whether AI actually gets integrated and used. Here’s what to look for in India. (dgm implements osFoundry, a separate company’s platform — dgm is an independent integration partner, not osFoundry. General information, not professional advice.)
What to look for
- Integration, not just resale — a partner who connects AI to your systems and data, not one who only resells per-seat tools.
- Model-neutrality — not tied to one vendor’s model (see Indian vs global LLMs).
- Data control by default — DPDP alignment and self-hosting for sensitive data.
- Transparent pricing — predictable, not open-ended day rates or hidden markups.
- Honesty — tells you what AI can’t do, or when you don’t need them.
Why model-neutrality matters
Committing to one vendor’s model puts pricing, capability and availability outside your control and makes switching costly. A model-neutral partner routes to the best model per task and adapts as the landscape changes. Single-vendor partners have an incentive to fit your needs to that vendor.
Red flags
- Reselling per-seat tools with undisclosed markups;
- Locking you to one model or vendor;
- Vague day-rate pricing;
- Over-promising or quoting inflated productivity figures;
- Treating data control and compliance as afterthoughts;
- Can’t clearly say where your data goes, or won’t put pricing in writing.
The honest disclosure
A trustworthy partner is upfront about relationships. For example: dgm implements osFoundry but is independent of it, and earns by implementation — not by reselling tool licences.
How dgm fits
dgm is a model-neutral integration partner with transparent flat pricing — $399 assessment, $3,999/month, no per-seat fees or hidden markups (INR approximate; 18% GST domestic). We’re upfront about what AI can and can’t do, including when an off-the-shelf tool might suit you better.
General information, not professional advice.